Mails from the Spotify Service like a contact request are visible in is something what I receive in my inbox but non of the 3 "Hey let's contact the Spotify Service" attempts so far were answered by the Spotify Service. I 've tried to reset it via Firefox and Internet Explorer via " " but as I said, I just do not receive a mail. I've checked the Spamfilter but there is not mail nor in my inbox or in the spam folder. I've tried now several times to reset my password by requesting a password reset for the registered email but I never received so far a reply from spotify or an Email where I can change the password.
I'll enter my email, the webpage is telling me that I will receive a mail on how to reset my password but I receive nothing. The link still does not work for me since 3-4 weeks. If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible. Try getting in touch with the customer services team directly using the online contact form and they should be able to help you out with this. It sounds like either the website is having issues or something has gone wrong whilst registering. You have been logged out for security reasons, please click the reset link in the email you recieved again to continue." Then, I tryied to reset the password for his account but as soon as I click on the link provided in the email it says: "An error has occurred processing your login. I'm trying to set up a premium account for my father but when I try to log in with his account (not mine) it says:
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